Shipping policy
EU &; UK Deliveries
All orders are sent via European recorded and tracked delivery. You can track your order using
the tracking number given in the dispatch email sent to you.
These services aim to deliver to Europe within 5-7 working days (Monday-Friday) dependent
upon the country.
Rest of World
All orders are sent by Air 7-10 day tracked delivery.
Returns & Refunds
You can return your purchase to us within 30 days of receiving your order. The unwanted
purchase should be posted to us in its original packaging to the below address, with a covering
note explaining the reason for the return. Please include your order ID, email address and name
so we can locate your order and then process any applicable refunds. The cost of returning the
item will be your responsibility.
Our return address is:
Claudia Beer
19 Boulevard Rainier III
Palais Bel Azur
Monaco
98000
+33 648562018
If your purchase arrives damaged or does not arrive at all, then please let us know by e-mailing
us at hello@merakiheritage.com. We will arrange for a replacement to be sent to you ASAP.